How to deal with bird help
It’s going to happen, you will need to interact with Bird Help once a week to fix issues with being a charger. Below are the best tips I have to deal with customer support. 1. Make all interactions one message long. You need to fit all info into one text 2. Be sure to include…
Bird Charger Overheating
Overheating Bird Charging Bricks There has been some talk amongst the chargers I have ran into while riding around. HOT CHARGERS! One person even complained that they had to leave the charger unplugged for an hour before it would charge a Bird. Here are some tips to keep your Bird Charging Bricks in top condition.…
Remove Bird Nest
Remove Bird Nests! You can get rid of those pesky Bird Scooter “Nests” from your stoop, entrance, stairwell or walkway by following the instructions below. If instead, you are having trouble Releasing Birds in the morning because there are no drop off Nests, I may be able to help you as well.. it depends on your…
Add Bird Nest
Feel like this is the most important topic for some Chargers and Businesses… Add Bird Nests to the map, and also Removing an annoying Bird Nest! You can remove those pesky Bird “Nests” from your stoop, entrance, stairwell or walkway by following the instructions below. If instead, you are having trouble Releasing Birds in the morning because…
Broken Birds
It sucks when you find a Dead Bird. You either have to carry the thing or push it beside you, sometimes you are lucky and spot the broken Bird while riding another Bird. However in my experience I find that Dead Birds are added to the map between 11am and 4pm. Checking the Bird App every…